Monetary Misperceptions: Optimal Monetary Policy under Incomplete Information
Working paper: SSRN
Abstract: Inflation targeting is strictly suboptimal when economic actors have incomplete information about the state of the economy. Nominal income targeting is approximately optimal, and exactly optimal under certain parameterizations. We derive this result in a “Lucas islands” monetary misperceptions model built from, unlike prior work, explicit microfoundations. Agents have knowledge of local productivity and money supply conditions, but must perform a signal extraction problem each period to estimate the aggregate productivity shock and the aggregate money supply shock. Without full information, agents cannot perfectly distinguish between relative price shocks and aggregate shocks, causing monetary policy to affect the real economy. Since the model is built from agents optimizing from first principles, we are able to take a second-order welfare approximation and ask what monetary policy rule is optimal. In contrast to sticky price or sticky information models, inflation and price level targeting are always suboptimal, as price level variation provides useful information to agents. Under log utility, nominal income targeting is optimal.
Central Banks and Food Banks: What can food banks teach us about optimal monetary policy under incomplete information?
Working paper available upon request
Abstract: Inflation targeting is suboptimal when agents in the macroeconomy face incomplete information, while nominal income targeting is welfare-maximizing. This is demonstrated formally, and also intuitively through discussion of a scrip economy designed to allocate donations among American food banks which operate under incomplete information.
Works in progress
Towards An Understanding of the Economics of Apologies: Evidence from a large-scale natural field experiment with Uber
Draft (public soon!) available upon request
Abstract: We conduct a nationwide field experiment involving 1.6 million ridesharing consumers whose trips took significantly longer than expected and combine it with theory to deepen our understanding of the economics of apologies. Several insights emerge. First, apologies are not a panacea: the efficacy of an apology -- and whether it may backfire -- depend on how and when the apology is made. We find that apology efficacy critically depends on the severity of the bad experience, on the familiarity of the customer with the firm's product, and on the number of past apologies and past offenses. In some cases sending an apology is worse than sending nothing at all, particularly for repeated apologies. For firms, caveat venditor should be the rule when considering apologies. Second, across all treatments, money consistently speaks louder than words. For example, we find consistent evidence that the best form of apology is to include a cash coupon for a future trip.